We don’t just identify challenges – we solve problems. As your strategic business partners, we're dedicated to transforming obstacles into milestones.
Our Legacy: For over two decades our narrative has been interwoven with successes spanning diverse sectors, from telecom and energy to home services and beyond. These success stories reflect our inherent ability to adapt and demonstrate our problem-solving expertise.
CEO and Chief Strategist
Chuck's career, spanning over four decades, blends strategic prowess with a commitment to innovation. Starting with a foundational stint in the Army Signal Corps, he developed a keen sense for communication and problem-solving, which he carried into a 21-year telecom industry career. There, as an Engineer, Executive, and Consultant, Chuck was at the forefront of the telecom revolution, driving innovative solutions and leading teams to success.
Embracing his entrepreneurial spirit, Chuck founded Interact, A Business Solutions Group, focusing on crafting strategic solutions for business challenges. His journey into entrepreneurship expanded with The Local PR Firm, where he ventured into digital marketing, underscoring his belief in the power of communication.In 2023, Chuck launched GeNai Transformers, a venture aimed at transforming digital marketing through AI technology. GeNai Transformers combines Chuck's strategic insight with custom AI solutions, offering businesses innovative ways to improve communication and efficiency. With 17 years leading these ventures, Chuck stands as a visionary leader, guiding businesses through the complexities of the digital landscape with a unique mix of expertise in telecom, digital marketing, and AI technology.
Our problem-solving doesn’t stop at immediate challenges. We offer strategic counseling, providing insights that pave the way for sustained growth and foresight.Discover More
We turn problems into opportunities. Through tailored sales strategies, client financing solutions, team building, and more, we’ve transformed stagnant sales structures into thriving revenue generators.Discover More
Our solutions start with a deep understanding of the problem. Meticulous data analysis, such as our telecom audit covering millions of records, goes beyond identifying discrepancies to solving them.Discover More
Interact’s DNA is coded with adaptability. Whether you’re a telecom giant or a budding music school, we tailor solutions to understand your unique challenges, ensuring measurable results.Discover More
We go beyond surface-level challenges, diving deep into operational inefficiencies. By solving intricate operational problems, we ensure your business machinery functions seamlessly.Discover More
In the digital age, problems evolve rapidly. Interact is always one step ahead, whether it’s elevating your local SEO game, establishing a digital footprint, or leading digital strategy innovations.Discover More
At Interact, problem-solving isn't just a service; "We solve problems" is our mantra. With our holistic, data-driven, and hands-on approach, we don’t just offer solutions; we guarantee transformations. When you choose us, you’re aligning with a passionately invested team in resolving your challenges.
We see a future where every challenge a business faces becomes a stepping stone to even bigger success.
It's all about turning obstacles into opportunities.
We view challenges not as setbacks, but as opportunities to strengthen and innovate.
Instead of waiting for problems to arise, we anticipate them, always staying one step ahead.
Our solutions are crafted with our clients, ensuring they're tailored and effective.
In all our interactions and solutions, we prioritize honesty, transparency, and ethical considerations.
We are committed to lifelong learning, always seeking to enhance our skills and understanding to benefit the businesses we serve.
“Interact was pivotal in our success in the competitive Texas Retail electricity market.
Their strategic recruitment, training, and deployment of a 250-strong direct sales force
was masterful. Within eight months, not only did we meet but also maintained our
ambitious target of 1,000 sales monthly. This direct sales strategy, expertly managed
by Interact, transformed our business, establishing a sustainable and successful sales channel.”
“Interact was instrumental in navigating Rockwall School of Music through a challenging
double relocation. Their swift and precise updates to our local SEO and Google Business
listings were vital. They ensured our online presence was consistent and engaging, contributing
to our largest enrollment ever during a critical period. Their expertise in managing digital
transitions is unmatched!”
“Interact (Telmetriks) was a game-changer for the State of Oklahoma’s financial management.
Their detailed analysis and negotiation expertise led to significant savings in telecom
and data expenses. Their diligent approach to auditing and renegotiating vendor contracts
not only rectified billing discrepancies but also established more favorable terms,
ensuring efficient use of public resources. A true testament to their skill in financial
oversight and contract management.”
“Interact (Telmetriks) was pivotal in resolving a major challenge for Swiss Telecom.
Their comprehensive analysis of over 10 million call records identified false answer
supervision as the culprit behind our short-duration international calls.
Their collaboration with the downstream carrier not only fixed the issue but also secured
a significant $3.2 million credit for us. This intervention has drastically reduced call
issues and strengthened our partnerships, proving Interact’s expertise in telecommunications
and digital problem-solving.”
“Interact transformed my Roofing company! Their expertise in SEO and digital marketing
specifically for small businesses revolutionized our online presence. Thanks to their
tailored strategies, we skyrocketed to the top of local search rankings, significantly
boosting our business. They’re a game-changer for anyone in the home services industry!”
“Interact is a lifeline for our BPO company. Facing stagnation, they provided invaluable
strategic counseling, revamped our branding, and streamlined operations. The result?
Our monthly revenue skyrocketed from $14,000 to $135,000. Thanks to their expertise,
we’re now a thriving, well-recognized brand in the BPO industry!”
“Thanks to Interact, our Autobody shop is now thriving! Their expert implementation of a
hyper-local content strategy elevated our local search ranking by over 901 positions,
significantly boosting our website traffic. This strategic shift led to a remarkable 45.4%
increase in retail sales in just 90 days. Their approach showcases the impact of focused
digital marketing for small business success.”