“Interact was pivotal in resolving a major challenge for Swiss Telecom.
Their comprehensive analysis of over 10 million call records identified false answer
supervision as the culprit behind our short-duration international calls.
Their collaboration with the downstream carrier not only fixed the issue but also secured
a significant $3.2 million credit for us. This intervention has drastically reduced call
issues and strengthened our partnerships, proving Interact’s expertise in telecommunications
and digital problem-solving.”
